RETURNS

Once you receive our package, you have 14 buisness days to contact us regarding an exchange/refund via Phone 058-6582189 or by mail: avigaelcreation@gmail.com. If 14 days have gone by since you received your product and you still didn’t contact us, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at avigaelcreation@gmail.com

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, but can be exchanged.

Exchanges
If you need to exchange an item, send us an email at avigaelcreation@gmail.com and send your item to: 6 Ben Gurion , Givat Shmu’el ,Israel 5401770

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.