PRIVACY & COOKIE POLICY - Avigael Creation

Last updated: September 2026

This Privacy & Cookie Policy explains how Avigael Creation collects, uses, stores and shares personal information when you visit www.avigaelcreation.com, contact us or make a purchase through the website.

1. Who We Are

This website is operated by:

Avigael Creation
5 Yiftah Street
Jerusalem, Israel

Phone: +972 58-658-2189
Email: avigaelcreation@gmail.com
Website: www.avigaelcreation.com

2. Information We May Collect

Depending on how you use the website, we may collect information including:

- First and last name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase information
- Information relating to personalized or custom orders
- Messages and information submitted through contact forms
- Account information if you create an account
- IP address
- Browser type
- Device information
- Approximate geographic information derived from technical data
- Pages viewed
- Products viewed
- Referral source
- Interactions with the website
- Shopping-cart and checkout activity
- Cookie identifiers and similar online identifiers.

Payment information is processed through the payment provider selected at checkout.

Avigael Creation does not normally receive or store complete credit-card details.

3. Why We Use Your Information

Personal information may be used in order to:

- Process and fulfill orders
- Receive and process payments
- Arrange shipping and delivery
- Communicate with customers about orders
- Respond to questions and contact requests
- Prepare personalized or commissioned products
- Manage workshop bookings
- Provide customer service
- Maintain customer accounts
- Prevent fraud and abuse
- Maintain the security and proper functioning of the website
- Analyze website traffic and performance
- Understand how visitors use the website
- Improve products, services and website experience
- Measure advertising performance
- Conduct advertising and remarketing activities where permitted
- Meet legal, tax, accounting and regulatory obligations
- Establish, exercise or defend legal rights.

We do not sell customer personal information.

4. Contact Forms and Communications

When you contact Avigael Creation through a contact form, email, telephone, WhatsApp or another communication method, the information you provide may be stored for the purpose of responding to your request, preparing a quotation, fulfilling an order or maintaining appropriate business records.

5. Orders and Customer Accounts

When you purchase through the website, information necessary to complete the transaction is collected and stored.

This may include your name, contact information, addresses, order details, personalized instructions and transaction information.

Information may be retained for as long as reasonably necessary to process the transaction, provide after-sales support and comply with legal, accounting and tax requirements.

If the website allows customer accounts, registered users may be able to access and modify certain account information through their account area.

6. Cookies and Similar Technologies

The website uses cookies and similar technologies such as pixels, tags and online identifiers.

Cookies are small files stored on your browser or device that allow websites and third-party services to recognize a browser or device and remember certain information.

Cookies may be used for:

- Essential website functions
- Shopping-cart functionality
- Checkout and payment
- Security
- Remembering user preferences
- Website performance
- Analytics
- Advertising measurement
- Remarketing and personalized advertising.

7. Essential Cookies

Some cookies are necessary for the website and online shop to function correctly.

They may be used for functions such as:

- Maintaining a shopping cart
- Processing checkout
- Remembering session information
- Security and fraud prevention
- Maintaining website functionality.

Disabling these cookies may prevent certain parts of the website from working correctly.

8. Analytics

Avigael Creation may use analytics services, including Google Analytics, to understand how visitors use the website.

These services may collect technical and usage information such as:

- IP address
- Device and browser information
- Pages visited
- Time spent on the website
- Referral source
- Interactions with pages and products
- General geographic information
- Online identifiers.

This information helps us understand website performance, identify technical problems and improve the website and customer experience.

9. Meta Pixel and Advertising Technologies

The website may use the Meta Pixel and related technologies provided by Meta Platforms.

These technologies help Avigael Creation measure the effectiveness of advertising, understand actions taken after viewing or clicking an advertisement, create advertising audiences and, where permitted, display more relevant advertisements on platforms such as Facebook and Instagram.

Meta and other advertising providers may use cookies, pixels, device identifiers or similar technologies to collect information about your device and your interactions with the website.

Information collected through these technologies may be processed by the relevant third-party provider in accordance with its own privacy policy.

10. Cookie Preferences

Where required by applicable law, non-essential cookies and tracking technologies may be used according to the visitor’s consent choices.

Visitors may also control or delete cookies through their browser settings.

Disabling certain cookies may affect website functionality or prevent some features from operating correctly.

Where a cookie preference or consent tool is available on the website, visitors may use it to modify their choices regarding non-essential cookies.

11. Who We May Share Information With

Personal information may be shared only where reasonably necessary for the operation of the business and website.

Recipients may include:

- Website hosting providers
- WordPress and WooCommerce-related service providers
- Payment processors
- PayPal and/or other payment providers offered at checkout
- Shipping and courier companies
- Email and communication service providers
- Website security and anti-fraud services
- IT and website maintenance providers
- Google, for analytics and related services
- Meta Platforms, for advertising measurement and related services
- Professional advisers such as accountants or legal advisers
- Government authorities where disclosure is legally required.

These third parties may process information in Israel or in other countries.

12. International Data Transfers

Some third-party service providers used by Avigael Creation operate servers or processing facilities outside Israel.

As a result, personal information or technical information may be processed or stored outside Israel.

Where required, such processing will be handled subject to applicable privacy and data-protection requirements.

13. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Different information may be retained for different periods.

For example:

- Order and transaction records may be retained as required for tax, accounting and legal purposes.
- Customer correspondence may be retained where necessary for customer service or business records.
- Account information may be retained while an account remains active.
- Technical, analytics and cookie information may be retained according to the settings and retention periods of the relevant services.

Information may be retained for a longer period where required by law or where necessary to establish, exercise or defend legal claims.

14. Data Security

Avigael Creation takes reasonable administrative and technical measures intended to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

However, no method of electronic transmission or online storage can be guaranteed to be completely secure.

15. Your Rights

Subject to applicable law, you may have rights regarding personal information held about you.

These may include rights to request access to certain personal information, request correction of inaccurate information, request deletion where applicable, or object to or restrict certain uses of personal information where applicable.

Requests concerning personal information may be sent to:

avigaelcreation@gmail.com

We may need to verify your identity before responding to certain requests.

Some information may need to be retained despite a deletion request where retention is required for legal, accounting, taxation, fraud-prevention or other legitimate purposes permitted by law.

16. Marketing Communications

If Avigael Creation sends promotional emails, messages or other direct marketing communications, such communications will be sent in accordance with applicable law.

Where required, marketing messages will include a method for unsubscribing or requesting that further promotional communications stop.

Transactional communications concerning an existing order are not considered promotional communications.

17. Third-Party Websites and Embedded Content

The website may contain links to third-party websites or embedded content from external services, including social networks, videos or other content.

Third-party websites and services may collect information independently and are governed by their own privacy policies.

Avigael Creation is not responsible for the privacy practices of external websites or services.

18. Children’s Privacy

The website may be browsed by visitors under the age of 18; however, purchases and payment transactions through the website may only be made by persons aged 18 or older.

Avigael Creation does not knowingly request children to provide personal information for the purpose of entering into a purchase transaction.

19. Legal Compliance

Personal information will be handled in accordance with applicable privacy and data-protection legislation, including applicable provisions of the Israeli Privacy Protection Law, 1981, as amended.

Additional data-protection rules may apply depending on the location of the visitor or customer.

20. Changes to This Policy

This Privacy & Cookie Policy may be updated periodically to reflect changes to the website, services, technologies, service providers or applicable law.

The most recent version will be published on this page with the updated revision date.

21. Contact Us

For questions concerning this Privacy & Cookie Policy or the handling of personal information, please contact: